What if your website is turning away the very people who want to buy from you? This week, I’m sharing a behind-the-scenes conversation I had with one of my coaching accelerator clients all about aligning your brand and website with different buyer personalities. The reality is that you don’t have just one type of ideal client. You have many and they all shop and inquire differently.
We’re diving into practical ways to accommodate analytical, relationship-driven, impulsive, and skeptical buyers within your current website and content.
Listen to this episode now:
Search for episode 155 of Called to Both on your favorite podcast player!

Why You Need More Than One Ideal Buyer
Many entrepreneurs operate under the assumption that defining a single ideal client is the secret to unlocking consistent sales. In reality, your audience is made up of many personalities and each one approaches the buying journey differently. That means your content and website need to offer multiple ways to engage and inquire. Let’s explore the different buyer personas that exist:
1. The Analytical Buyer
- Traits: Data-driven, cautious, logical.
- Behavior: Wants to see stats, research, comparisons, and proof before deciding.
- How to sell to them: Provide case studies, testimonials, detailed specs, and clear ROI.
2. The Amiable Buyer
- Traits: Relationship-oriented, values trust, avoids risk.
- Behavior: Chooses brands they feel comfortable with, relies on referrals, loyal once they trust you.
- How to sell to them: Build rapport, show empathy, focus on trustworthiness, highlight community or relational benefits.
3. The Driver (Decisive Buyer)
- Traits: Goal-oriented, assertive, wants efficiency.
- Behavior: Makes quick decisions if they see results or impact. Doesn’t want fluff.
- How to sell to them: Get to the point, show outcomes, emphasize speed and efficiency.
4. The Expressive Buyer
- Traits: Creative, enthusiastic, big-picture thinker.
- Behavior: Motivated by vision, status, or how the purchase aligns with identity.
- How to sell to them: Use storytelling, highlight transformation, paint a vision of the future.
5. The Bargain Hunter
- Traits: Price-sensitive, loves discounts.
- Behavior: Will shop around for the best deal, waits for promotions.
- How to sell to them: Emphasize value, bundle offers, loyalty perks, “limited-time” deals.
6. The Loyal Buyer
- Traits: Stick with brands they know and trust.
- Behavior: Once committed, they buy repeatedly without much hesitation.
- How to sell to them: Nurture the relationship, offer rewards, show appreciation.
7. The Impulse Buyer
- Traits: Emotional, spontaneous, driven by desire or FOMO.
- Behavior: Makes fast, unplanned purchases.
- How to sell to them: Use urgency, exclusivity, and emotional appeals.
8. The Skeptical Buyer
- Traits: Distrustful, cautious, needs reassurance.
- Behavior: Hesitant to commit, asks a lot of questions, looks for “catches.”
- How to sell to them: Offer guarantees, transparent policies, plenty of social proof.
What Most Websites Get Wrong
Most websites assume every lead wants the same thing: to fill out a contact form and wait. But that’s just one type of buyer. What about the others?
If your site doesn’t offer:
- A visible, low-friction way to book immediately
- A real-time way to talk to you (DMs or calls)
- Trust-building content for slow decision-makers
Then you’re unintentionally saying “no” to people who were ready to say “yes.”
Action Step: Audit Your Website
Here’s how to bring your site into alignment with different buyer types:
- Make social icons easy to find – And make it clear that DMs are welcome
- Add a “Book Now” button – This is a must for offers with low commitment or urgency
- Offer a discovery call – Even if it’s behind the scenes, include it in your email sequences
- Balance short and long-form content – For skimmers and researchers
- Show testimonials and community – Build emotional connection and trust
Every buyer has a preferred way to inquire and connect. You don’t have to guess—just give them options.
What Happens When You Get This Right?
You sell faster. You connect deeper. You stop trying to shove every client through a single funnel and instead, you meet them where they already are.
That’s how you go from good marketing to conversion-ready marketing.
Find It Quickly
02:24 – Understanding Different Buyer Types
04:27 – How Buyers Reach Out
07:16 – Optimizing Your Website for All Buyers

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